No open ledger found

Symptom:

When trying to print a match play, or using any functionality that makes use of a ledger, an error appears on the screen:

Reason:

User has no ledger open at the moment. A couple possible reasons:

1. No ledger ever opened

2. Ledger closed manually by manager/admin

Solution:

Only Admin and Manager users can access such feature. 

1. A new ledger should be created. For this, follow the path: Management -> Ledgers -> Open New Ledger:

2. Make sure to select the user who will receive a new ledger and click on "Create New Ledger"

Side notes:

If the closed ledger is from a cashier that was operating, the fill needs to be added again. This "Fill" will be the last balance of the cashier.