Objective: GeWeTe has an internal Database with the already validated tickets. With the time, this database can increase and lock the validation of a future ticket.
Example: We had a case where a Kiosk was moved, and in the new location, a ticket could not be validated (because the number had already been validated in the past, in the other location - testing).
Solution: To solve this issue, a delete of the logs must be made, here is how we do it:
Using the GeWeTe interface:
Comments
0 comments
Please sign in to leave a comment.