Understanding reports - Initial Guide

From day 1 under a TITO operation, we suggest at least two basic concepts to be implemented as operational routines:

• Accounting (daily)
• Performance (daily, weekly, monthly, as needed)

1. Accounting:

The most important management task on a TITO floor is to balance cash. As you run a TITO system, cash balance must only account for cash figures. Cashable tickets, promo tickets, points and TI/TO to/from slots are irrelevant to your cash balance.

For example, if a player inserts $100 into Slot 1, cashes out (TO), inserts the ticket into Slot 2 and also cashes out. Player will do that all the way to Slot 10. On the last slot the player presents the ticket for a cashout at the cashier. The result, as far as cash is concerned, is Slot 1 received $100, and Slot 10 paid out $100. Balance zero in this simple example. If you had gameplay in between, the math would be the same, with a different balance (win or loss).

With that in mind, the only accounting figures needed are cash (in and out). Tickets are not relevant.

Floor Cash Balance is divided into two figures. Slot Cash Balance, and Cashier Cash Balance:

1a. Slot Cash Balance:

Slot Cash Balance is defined by Cash In - Cash Out.

Cash In: In a TITO environment, Cash In is not necessarily just "bills accepted by the Bill Validators". It could also contain Match Play collected by cashier on behalf of slots. For example: A Match Play of $20 collected for a $40 ticket value inserted into Slot 123 is considered part of the cash that "belongs" to Slot 123, despite not being physically collected by the slot's BV. So:

Cash In = Sum Of Bills Collected by the BV + Match Play collected by slots (cashier collected)

Cash Out: Slot do not have the ability to dispense cash, so the Cash Out figure (or Payout) is the sum of tickets printed by the slot that were scanned (paid) by the cashier + Handpays + Jackpot Handpays. Just like match play, these are cash transactions that happens at the cashier, on behalf of slots.

Given these concepts:

Slot Cash Balance = (Bill Accepted by BV + Match Play Collected) - (Tickets Cashed + Handpays + Jackpot Handpays)

1b. Cashier Cash Balance (shift balance)

EasyLinx runs cashiers under a transaction registry called Ledger. It starts every day with fresh ledgers for every users that requires them, like cashiers, and it keeps track of cashier balance in real time.

For example. A cashier starts a shift with $20,000 initial bank balance. Adds a "Fill" to its ledger and that will be the balance then.

When a cashable ticket is presented and scanned for cashout (e.g. $200), ledger balance will be $19,800, given the paid ticket. If the cashier processes a Match Play ($100 collected, $200 ticket value), the balance will be adjusted to $19,900 as $100 is collected. Regular expenses may also be added to the ledger and will adjust balance real time. Same for player deposits and withdrawals.

At the end of the shift, the final shift balance is printed (summary of all transactions) and turned in to a manager, attached by all receipts (supporting documents) including tickets scanned, expense receipts, etc.

In summary, the relevant floor accounting data comes down to balance slots and balance cashiers (shifts). The combination of these two figures will be your Floor Cash Balance Summary, presented on top of every daily report (PDF attachment).

2. Performance

Often confused with cash figures, performance has a different purpose and method for analysis. It's a long subject to cover into one document, but simply put it's the analytical work required to determine if slots are performing as they should.

Most common performance analysis start with meters like Coin In, Coin Out and Jackpot. These meters are directly related to theoretical house advantage (HA) and will expose important metrics like:

1. Are slots getting enough play - Coin In comparison per group, per slot.
2. Are slots holding properly - Yield

As with any performance analysis, reporting on one or even a few days of data will not be enough to any conclusion.

With enough data, simple metrics can bring important information to support decision making. For instance:

Yield = (Coin Out + Jackpot) / Coin In

This will expose the slot actual hold/yield that must be compared regularly with theoretical settings to determine a malfunction, or misconfiguration.

Performance metrics brings important floor data to support decision making, like Games Played, Games Won, hit frequency index, etc.

EasyLinx provides you with reports with both cash balance and performance data. These are our suggested basic operation concepts that are widely used by our customers. You may have different metrics to watch and EasyLinx will provide you the data needed for your analytic specifics.

Where you can find them?

Daily Closing. Sent daily and contains full balancing information, as well as some performance data. Reports are emails daily and accessed via Accounting module -> Closings.

Understanding reports - Close Accounting

Slot Cash Balance Report. Accessed via Management module, Reports -> Cash Balance. It can also be scheduled via Task Scheduler (Slot Activity Meters report).

Understanding reports - Cash Balance

Slot Activity Meters: Accessed via Management module, Reports -> Slot Activity Meters (blue clipboard icon). It's also sent as an attachment on scheduled reports: via Task Scheduler (Slot Activity Meters report).

Understanding reports - Slot Meters